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Jenni Merrifield |
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Objective |
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I am seeking a position as the lead user experience specialist on a software/web development team where I can apply my expertise in user centered design towards the development of next generation software. |
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Professional Accomplishments |
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User Interaction Design§ Thirteen years professional experience. § New GUI framework for CGTV Games’ online casino client application. § Administration interface for MS Active Directory Federation Services § Application GUI for HeroMachine character portrait generator. § Key administrative and end user features of MS Content Management Server and its predecessor, NCompass Resolution. |
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Information Architecture§ Restructure of CGTV Games’ online casino account management. § Sitemap structure design for commercial and non-commercial websites. |
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Usability Engineering§ Usability evaluation and user testing of pre-release and released versions of MS Content Management Server and its predecessor, NCompass Resolution. § Engineering Undergraduate Thesis Project: design and implementation of a usability study on an early prototype web application connecting engineering students with real-time, remote access to a robotic arm. |
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Web Design and Development§ Sole proprietor of web presence consulting company designing, developing, scripting and maintaining commercial and non-commercial websites. |
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Technical Writing§ Authored "Using a Least-Privileged User Account" article for Microsoft's TechNet Security site § Subject matter expert review of user assistance documents for Microsoft Content Management Server and Active Directory Federation Services § Collaboration with writers and editors of NCompass Resolution software documentation and application training manuals. |
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Program Management§ Feature/project ownership leading small teams of developers, quality assurance engineers, user interaction designers and technical writers. § Drafting user experience feature requirements specifications. § Managing feature integration project management.. |
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Graphic Design§ Creation, acquisition and integration of all graphics and icons for Microsoft Content Management Server. § Website graphic design for commercial and non-commercial web sites. |
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Employment History |
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03/2007 - 02/2008 |
User Experience Specialist |
CGTV Games, Vancouver, BC |
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09/2006 - 02/2007 |
Human Factors Engineer |
Nokia, Burnaby, BC |
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05/2006 |
User Experience Designer |
Volt, Redmond, WA USA |
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02/2006 - 04/2006 |
User Experience Software Engineer |
Saltmine, Seattle, WA USA |
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09/2002 - 11/ 2005 |
User Experience Program Manager |
Microsoft, Redmond, WA USA |
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05/2001 - 08/2002 |
User Interaction Designer |
Microsoft, Redmond, WA USA |
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06/1997 – 05/2001 |
User Interaction Design Engineer |
NCompass Labs, Vancouver, BC |
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04/1996 – 08/2001 |
Web Site and Software Design Consultant, Proprietor |
strawberryJAMM Designs, Burnaby, BC |
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01/1996 - 04/1996 |
Web Design Intern |
Microplex Systems Ltd., Burnaby, BC |
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05/1995 - 08/1995 |
GUI Software Developer Intern |
Measurex Devron, North Vancouver, BC |
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05/1994 - 12/1994 |
Software Developer Intern |
Sierra Wireless, Richmond, BC |
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09/1993 - 12/1994 |
Software Developer Intern |
Glenayre Digital Systems, Inc., Vancouver, BC |
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01/1993 - 04/1993 |
Software Engineer Intern |
MPR Teltech Ltd., Burnaby, BC |
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05/1992 - 08/1992 |
Software Engineer Intern |
Kadak Products Ltd., Vancouver, BC |
Education |
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06/1997 |
Bachelor of Applied Science |
Simon Fraser University, |
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06/1990 |
Bachelor of Arts |
University of British Columbia, |
Skills |
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§ Expert with MS Word (2003 & 2007) § Expert with MS Visio 2003 for the generation of UI wireframes and mock-ups § Expert with MS FrontPage 2003 § Expert with web mark-up languages (e.g., HTML, XHTML, DHTML, CSS2, XML) § Expert with MicroAngelo Studio Icon Designer § Intermediate with Adobe Photoshop and ImageReady § Intermediate with Visual Studio .NET 2003 & 2005 for the generation of interactive mockups § Proficient with many web development languages (e.g. VBScript, JavaScript, Jscript, C#, perl, PHP) |
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Design Portfolio |
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Activities and Interests |
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§ Alumnae of Alpha Phi Women's Fraternity (Beta Theta Chapter, Class of '90) § Digital art and illustration § Table-top fantasy roleplaying games (FRPGs) § Personal web site design § Reading (Fantasy, Science Fiction, Biography and others) § Creative Writing |
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References |
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References are available on request. |
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Résumé: Curriculum Vitae for Jenni A.M. Merrifield
