• Responsible for writing user experience requirements specifications for administrative tools, and owning cross-group collaboration between my team and external UI/UX groups such as Design, Usability, User Education and Accessibility

• Responsible for writing feature requirements specifications, integration project management and promoting cross-group collaboration between the CMS team and external UI/UX groups such as Design, Usability, User Education and Accessibility

• Responsible for writing user interaction requirements specifications for key product features and the acquisition and management of all product graphics and icons.
• "Acting" Program Manger from Feb 2002 to Aug 2002. Responsible for writing feature requirements specifications and feature team management in addition to pre-existing UI Designer responsibilities.
• Responsible for the design and coordination of internal and client-site usability evaluations for NCompass Resolution.

• Responsible for the development of feature requirements specifications, user interaction specifications and UI test plans for NCompass Resolution^[1], a collaborative client-server web site development software suite.
• All requirements were developed by following usage centred design methodologies such as user task and goal analysis, low-fidelity paper prototyping (pen, paper and print-outs), medium-fidelity paper prototyping (Visio 5.0), and dynamic prototyping (HTML mock-up)
• Responsible for the design and coordination of internal and client-site usability evaluations for NCompass Resolution.

[1]: NCompass Labs, Inc. was acquired by Microsoft Corporation in May 2001. This company’s main product was NCompass Resolution which was subsequently rebranded as Microsoft Content Management Server.

• Web Site and Software Design Consultant
• Web Presence Provider - storage and general maintenance
• Custom CGI script design and development in perl5 and C/C++
• Custom Web Graphics design.

• Extensive revisions and updates to their existing external web site and parts of their internal web site. Particular attention was paid to the Technical Support area.
• Ensured that existing and new web pages contained valid HTML, using Softquad HoT MetaL and standard text editors.
• Developed custom CGI's in perl5 and C

• Design, development and documentation for the user interface of a graphical, statistical analysis program developed using Borland 'C++' and Borland OWL MS Windows programming libraries.

• Design, development and documentation of an Automatic Testing Equipment (ATE) System.
• The ATE System controlled radio testing equipment and environment control devices via a PC using GPIB, parallel port and serial port connections.
• Software was a DOS executable developed using Borland 'C' 4.0.

• Design, development and documentation of a Serial Communication interface simulator.
• The software was developed using Borland 'C++' and Turbo Vision GUI class libraries.

• Design and development of a Trouble Reporting System for keeping track of system bugs and suggested improvements.
• The software was programmed in in 'C', Bourne Shell scripts and perl scripts for use on Sun and Mach UNIX Operating Systems.

• Design and development of an application task to be included as part of the demonstration program for the AMX Real-Time Multitasking Kernel.
• The software was programmed in 'C' and Assembly Language.

• May '92 - Apr. '93: Bank teller responsibilities.
• Oct. '89 - Apr. '92: Phone operator for merchants requesting Master Card authorizations.
• Also responsible for data entry using Master Card customized software.

• Passenger services at Vancouver International Airport and Canada Place Pier. Duties included document processing, transportation details, and general passenger assistance.

• Designed and implemented a prototype for an "electronic sketch pad" with a student partner as part of a self-directed analog/digital design project course.
• The prototype card used an Altera 7096LC84 FPGA to combine the output of pre-existing transparent touch screen technology (Dynapro) with the output of a custom-designed electronic stylus. The PC Bus was used to send the resulting output to a computer.
• Digital design for the Altera FPGA was done using Altera's Max+Plus II Software.

• Engineering Undergraduate Thesis Project.
• Project to design and implement a web site that allows students in an Engineering Course to do real experiments on a robotic arm from a remote location, using standard HTML, the JAVA programming language and a real-time video feed.
• My role in the overall project and topic of my thesis is the design and usability of the actual web site and experiment interface.

• Group project course involving the design and implementation of a full microcomputer system based on the HPC16003 chip.
• The course also required full documentation, including a project proposal, design and functional specifications and a complete users manual.

• Extracurricular Group of undergraduate students designed a multi-purpose, robot platform that moved autonomously in a "dog-like" fashion.
• The robot won a gold for technical excellence and a silver for its vision system at the 2nd BEAM International Robotics Olympics in Toronto.